SRG is the sole owner of the information collected on our websites and on the replicated websites that we provide for use by our Manager . We collect information from customers and visitors to the websites at different points on the websites.
Personally Identifiable Information
Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information to us. Personally identifiable information is any piece of information that can potentially be used to uniquely identify, contact, or locate a single person including names, addresses, email addresses, telephone numbers, and credit card or banking information.
Customers are required to provide contact information (such as name, mailing address, telephone number(s), and email address). Customers are also required to provide payment information (such as credit card ot debit card, mails of his payment processors, checking account information). We use this information to maintain contact with customers, to process customer orders, and for billing purposes.
SRG gathers and stores some information that it collects through cookies, log files, clear gifs, and/or third parties. Such information is not used to provide offers or create a profile of visitors to our websites (“users”) which include visitors and customers. Profile information is not tied to a user’s personally identifiable information, however, such information is aggregated to provide offers and improve the content of the site for the user.
INFORMATION USE & SHARING
Personally Identifiable Information
SRG DOES NOT share personally identifiable information except with contracted service providers as may be necessary to: (a) process orders and/or returns and obtain payment; (b) complete an enrollment as a customer. We also provide personally identifiable information: (a) to upline Manager(s) as described herein; and/or (b) to the Manager on the Company’s managerial s locator feature on the Company’s website; and/or (c) to assign a sales or enrollment lead to an active Manager.
SRG provides certain information to Manager regarding Customers enrolled in a Manager’s downline marketing organization. As a Customer of SRG, your name, address, email address, telephone number, sales volume, and order history information will be provided to other Managers as downline genealogy information. No other personally identifiable information will be shared with other Managers. Information relating to downline Managers is made available to Managers subject to a confidentiality and non-solicitation covenant in the independent distributor agreement that each Manager enters into with SRG. However, SRG does not warrant that other Managers will adhere to the confidentiality and non-solicitation covenants, and SRG shall not be responsible for Manager’s violation of these covenants.
If you make a purchase from a Manager through this Site, we will provide the Manager to whom this Site is assigned with your name, contact information, a description of the item(s) purchased, and the sales volume associated with the purchase. No other personally identifiable information will be shared with the Manager.
Aggregate Information (non-personally identifiable)
SRG may share aggregated demographic information with our partners, vendors, suppliers, third party providers, and advertisers. This is not linked to any personally identifiable information.
In the event SRG goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, the personal information of customers and Managers will, in most instances, be part of the assets transferred. If as a result of the business transition, a customer’s personally identifiable information will be used in a manner different from that stated at the time of collection, the customer will be given a choice consistent with our notification of changes section.
Lead Assignment and Collaborator Locator Features
SRG occasionally will assign prospective sales and new customer leads to Managers. In these cases, we will provide the Manager the name and contact information of the customer or prospective customer. In addition, SRG has a Manager Locator feature on its website. Pursuant to this feature, a prospective customer can locate a nearby Collaborator. In order to make the Manager Locator feature and the lead assignments effective, the company will provide the prospective customer with the Manager’s name and contact information, which may include his/her telephone number, address, and/or email address.
COMMUNICATIONS FROM US
Special Offers and Updates
SRG sends Customers a welcoming email to verify password, username, and reference to terms and agreements signed for during the purchase process. All Customers will occasionally receive information on the SRG, products, services, special deals, and a newsletter.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send customers an email. Generally, customers may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
SRG communicates with Customers via email, regular mail, support ticketing system and telephone on a regular basis to provide requested services and in regards to issues relating to their SRG services. Such communications may be by email, regular mail, support ticketing system or telephone. SRG also communicates with customers by posting messages in the member site and through its mobile app.
Though SRG makes every effort to preserve user privacy, SRG may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a law enforcement action, a subpoena, warrant, court order or legal process served on SRG.
Users are notified when their information is being collected by any outside parties (with the exception of IT providers, merchant services providers, and Google Analytics). We do this so users can make an informed choice as to whether or not they should proceed with services that require an outside party.
SRG’ websites may contain links to other sites. Please be aware that SRG is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by SRG websites.
Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions. We therefore will not distribute your personal information to outside parties without your consent.